Some of the flights on this website are also financially protected by the ATOL scheme, but ATOL protection does not apply to all flights. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. When you pay you will be supplied with an ATOL Certificate. We would be honored to welcome you back and provide another memorable experience.All the flight-inclusive holidays on this website are financially protected by the ATOL scheme. Thank you for considering our hotel as a lovely destination for your vacation in Istria. We aim to provide convenient facilities for our guests' convenience. We are also glad that you found ample parking space at a reasonable price. We take pride in maintaining a relaxing and inviting environment for our guests. It's wonderful to hear that you enjoyed our modern and clean pool and spa area. We strive to provide all the necessary amenities for a comfortable stay. We are pleased to know that you found the bathroom functional and well-stocked with toiletries. We understand the importance of comfortable and spacious accommodations, and we will take your feedback into consideration for future improvements. However, we apologize if the size of the rooms did not fully meet your expectations. We appreciate your comments regarding the modern and beautiful decor of our rooms. Providing exceptional service is our top priority, and we are thrilled that we met your expectations. We are glad that you enjoyed the delicious food and found our staff to be polite and helpful. Best regards, Aminess Maestral Hotel Managementĭear Adrian, Thank you so much for your excellent feedback! We are delighted to hear that you had a great experience during your stay at our hotel. We appreciate your patronage and hope to have the opportunity to welcome you back for an improved experience in the future. Thank you again for your valuable feedback. The health and safety of our guests is our top priority, and we will reinforce our hygiene protocols to ensure a clean and comfortable environment for everyone.
We take your concerns regarding hygiene seriously. Our culinary team takes great pride in offering a diverse and satisfying dining experience. On a positive note, we are delighted that you enjoyed the delicious food at our hotel.
We will address this issue promptly and ensure all games are in proper working condition. We are sorry to hear that some games in the game room were broken. Your comfort is important to us, and we will take note of your comments for future improvements. We appreciate your feedback regarding the room size, and we apologize if it did not meet your expectations. We take pride in providing friendly and attentive service to all our guests. It is delightful to know that you found our bar staff to be nice. We will work on improving our efficiency to provide a smoother check-in experience. We are pleased to hear that our receptionist was friendly, although we apologize for any delays you may have encountered. We will address this issue with our booking team to ensure better communication in the future. We regret to hear that the confirmation email was not sent as promised. We apologize for any inconveniences you experienced during your stay. Best regards, Aminess Maestral Hotel Managementĭear Guest, Thank you for sharing your feedback with us. We truly appreciate your recommendation and look forward to welcoming you back in the future. Once again, thank you for your kind words and for choosing our hotel. From our restaurant serving delicious meals to our well-equipped gym and both indoor and outdoor pools, we aim to provide a variety of facilities to enhance your stay and ensure a memorable experience. We are proud to offer a range of amenities for our guests to enjoy.
We strive to create a welcoming and attentive atmosphere, and we're glad that our team made a positive impression on you. It's also great to know that you found our staff to be friendly and helpful. Our dedicated team works hard to maintain high cleanliness standards and provide a comfortable environment for our guests. We are pleased that you found your room to be clean and comfortable. We are delighted to hear that you had a wonderful experience during your stay with us. Dear Guest, Thank you for taking the time to leave us such a positive review.
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